The Christ Hospital has won the Consumer Choice Award, presented by National Research Corporation (NRC), for the 16th consecutive year. Local healthcare consumers rated The Christ Hospital as the most preferred hospital in the Cincinnati market based on four consumer metrics: best overall quality, best image and reputation, best doctors and best nurses. The Christ Hospital is one of 42 hospitals nationwide to have earned the Consumer Choice Award each year since its introduction.
“One of the most rewarding parts of my job is receiving letters from patients and families, thanking our staff not just for the care they received, but also for making them feel welcomed and comfortable throughout their stay with us,” said Susan Croushore, President and CEO of The Christ Hospital. “We are proud to now extend our care into more communities, from our physician offices and testing centers throughout the Tristate, to new outpatient centers in Anderson and Green Townships, and an expanded presence coming soon to Northern Kentucky.”
The Christ Hospital is committed to improving the health of Greater Cincinnati, through partnerships with regional hospitals and through community health initiatives such as Get Healthy Cincinnati. The hospital has been named among the top hospitals for safety and quality by the Leapfrog Group, among the top 50 hospitals nationwide for cardiology and heart surgery, and pulmonology by U.S. News & World Report, and among the top 100 hospitals for patient experience by WomenCertified.
NRC’s Ticker Survey is the nation’s largest and most comprehensive study of its kind. Winners are determined by consumer perceptions on multiple quality and image ratings collected in the company’s Ticker survey. This study surveys over 250,000 households representing over 450,000 consumers in the contiguous 48 states and the District of Columbia. From the households surveyed, 3,200 hospitals named by consumers are analyzed and ranked based on their Core Based Statistical Areas (CBSAs) as defined by the U.S. Census Bureau, with the winning facilities being ranked the highest. The study has a margin of error of + or – 0.2 percent at a national level. Co-winners are named when scores fall within the statistical margin of error for a given market.