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The Christ Hospital Named among Top 100 Hospitals for Patient Experience

The Christ Hospital has been named among the Top 100 Hospitals for Patient Experience by WomenCertified® and has earned the company’s Women’s Choice Award. The Christ Hospital ranked number #19 nationwide among major hospitals (400+ beds) based on female consumer satisfaction.

“Women demand the best of care when it comes to their families and their own health, so earning the Women’s Choice Award comes as high praise,” said Susan Croushore, President and CEO of The Christ Hospital. “When people come to the hospital, they expect outstanding technical care, but we strive to make a human connection with each patient to show that we also care about them as individuals. ”

Hospitals are selected for this list based on a proprietary scoring process that incorporates Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores along with a higher level of analysis that weighs criteria identified as the most important to women for patient satisfaction. Additionally, it takes into consideration WomenCertified’s in-depth research on customer satisfaction among women, including a joint study on customer satisfaction by gender conducted with the Wharton School of the University of Pennsylvania. Businesses that perform well on the Female Consumer Satisfaction Index are awarded the Women’s Choice Award.

“Women make or influence more than 85 percent of all healthcare decisions for themselves and their families,” said Delia Passi, CEO and founder of WomenCertified and former publisher of Working Mother and Working Women magazines. “Recognizing the top hospitals nationwide that are women-friendly and align with women’s identified preferences is important to our mission at WomenCertified, where we are women helping women make smart choices. ”


About The Christ Hospital: The Christ Hospital offers a wide range of medical, surgical and testing services at its main campus just north of Downtown Cincinnati and at numerous outpatient and physician practice locations throughout Greater Cincinnati. Its mission is to provide the finest patient experience and improve the health of our community. For the past 12 years, The Christ Hospital has been recognized by U.S. News & World Report as one of the nation’s top hospitals, and has been named Cincinnati’s Most Preferred Hospital for 15 consecutive years by National Research Corporation (NRC). The Christ Hospital has been granted Magnet® recognition from the American Nurses Credentialing Center for excellence in nursing care. For more information about the award-winning services of The Christ Hospital, visit www.TheChristHospital.com.

About WomenCertified: WomenCertified®, the voice of female consumers, awards businesses and brands based on consumer experience. WomenCertified represents the collective voice of women so they can help each other identify businesses that deserve our loyalty and referrals. WomenCertified awards businesses and brands that meet a higher standard of customer experience the Women’s Choice Award. The Award is based on surveys of tens of thousands of women, as well as research conducted in partnership with the Wharton School of the University of Pennsylvania on what drives the consumer experience for women vs. men, which led to the development of the Female Consumer Satisfaction Index. In September 2011, WomenCertified launched the Top Hospitals for Patient Experience by WomenCertified. Visit www.womencertified.com.

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